Money Back Guarantee: Refunds will be given if the item(s) do not arrive or if they arrive not as described.

You will not be given a refund for any other reason. This includes:

Any items that are damaged, stolen, or lost after successful delivery.
Changing your mind for any reason.
Late shipments that are still arriving (within one week past the original expected delivery date).

If our service does not meet your expectations, please let us know and we will do everything we can to make it right.

Open a support chat or email us at support@alexscollection.com.